Exp:- 3-5 Years
Location:- Bangalore
Key Responsibilities
• Design and implement backend components of the ServiceNow Service Portal using Javascript, Glide API, and other server-side technologies.
• Create and manage server-side scripts including Script Includes, Business Rules, Workflow scripts, and UI Actions.
• Develop custom APIs and integrations to support data retrieval and manipulation within the ServiceNow Ecosystem.
• Optimize portal performance and ensure adherence to platform governance, best practices, and security guidelines.
• Collaborate with UI/UX designers and front-end developers to deliver seamless portal experiences.
• Participate in agile development practices including Sprint Planning, code reviews, and retrospectives. • Troubleshoot and resolve issues related to backend logic, performance, and data integrity.
• Maintain clear and accurate technical documentation.
Required Skills and Qualifications
• 3+ years of experience in ServiceNow development with a strong focus on Service portal backend functionality.
• Proficiency in Javascript and Glide API (GlideRecord, GlideSystem, etc.)
• Solid understanding of ServiceNow architecture and data model.
• Experience working with REST APIs, integrations, and MID Servers.
• Familiarity with Agile Methodologies and tools (JIRA, ServiceNow Agile, etc.).
• Strong problem solving and communication skills. • Good to have Agentic AI frameworks • Experience in Jasmine scripting
• ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA).
• Experience with Scoped Applications and Flow Designer.
• Knowledge of front-end frameworks (AngularJS, Bootstrap) used in the Service Portal is a plus.
• Experience working in a large enterprise environment.
